A large supermarket chain was concerned about the difficulty of managing, motivating, and retaining its young associates. The Rosner Group designed a training program to meet this need. As part of this project, a video titled "Generation Next at Work" was produced that captures the thoughts of young adults regarding work. This enabled management to bridge the age gap and better understand and relate to their younger employees.

The plant manager of a warehouse/distribution center was concerned about the ability of supervisors from different shifts to work together. He also saw a need for training to improve their supervisory skills. The Rosner Group designed training that resulted in greater teamwork and more productive shift-change meetings.

Two brothers working together in a family owned business were having difficulty getting along when the economy was in a slump. The Rosner Group provided counseling and mediation services, effectively getting the two back to business concerns and away from personal issues. Moreover, a more effective reporting structure was implemented.

Currently, The Rosner Group is working with a hospital whose emergency department has received numerous customer complaints. A project is being implemented to assess the department, develop ownership of the issues, and prepare a plan that all members of the department can buy into that will increase team effectiveness and customer satisfaction.