16 Challenges Your Employees Must Face and How We'll Help Your Organization Overcome Them

1. Increase Productivity
-- When supervisors and managers are trained in how to communicate as well as in what to communicate, their employees understand what is expected of them and they produce more with fewer mistakes.

-- When people feel better about themselves, they are happier and are more productive. Having a handle on the skills needed to supervise, learning how to handle stress better, understanding how change affects them, their people, and the organization, all raise the self-esteem of the employee -- and therefore, the productivity of the organization.

2. Solutions
-- By interviewing a representative random sample of company employees or by conducting focus groups, we determine what the major issues are company-wide and work on a plan of action with the executive team to deal with them.

-- By facilitating problem identification and problem solving sessions, we get teams to look for root causes of problems and come up with solution(s) for them.

-- By working with teams, or one-on-one, we help people come up with training solutions to organizational needs.

3. Leadership
-- Through leadership training, supervisors, managers and team leaders learn the characteristics of successful leaders.

-- Through small group exercises, people experience the relationship between the followers' motivation and leadership style.

-- Through assessing one's style of leadership, the trainee learns the leadership style best suited to the situation and/or the person being led. With this assessment, the leader can make changes in behavior that will create more positive outcomes.

4. Self Awareness
-- By taking assessments in stress management, personality, leadership, style, assertiveness, etc. in each of the various programs we present, participants become aware of behavior that is helpful and behavior that may hinder their effectiveness. Once aware, people can decide to change the behavior that's not working for them.

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5. Planning
-- We can facilitate a planning session with an executive team to determine the strengths, weaknesses, opportunities, and threats of the organization so that a plan with goals and objectives can be determined.

-- We can facilitate a session in which a team or board of directors develops a mission and vision statement, and identifies organizational or team values.

6. Change
-- When people understand the transition process that occurs when they are faced with change, they are more likely to pass through the process more quickly.

-- When people learn the skills that help them through change, e.g. flexibility, innovativeness, risk tolerance, and stress tolerance, they are more likely to accept it.

-- When managers and supervisors learn how to facilitate change, the organization is more likely to stay productive and accept the change more easily.

-- When participants in our training classes are asked to set a goal for themselves or decide on some actions they will take as a result of the course, personal change toward greater productivity occurs.

7. Teamwork
-- Through small group exercises, people learn how their behaviors affect others in a group and vice versa.

-- Through consensus building exercises people learn the skills of coming to agreement on what the issues are, and then what the solutions might be.

-- Through small group exercises with participant and instructor feedback, people learn the value of teamwork and the skills needed to attain it.

-- Through training in team building people learn the stages of team development, characteristics of high functioning teams and the roles people play in teams.

-- Through skills in meeting management and facilitation, people learn how to run effective team meetings.

-- By learning skills in problem solving, people learn methods to use when a team is facing a problem.

-- By working with individual teams, we help them develop team operating guidelines and to identify team issues.

8. Facilitation
-- When a CEO or team leader feels that he/she wants to participate in a session rather than leading the meeting, we can facilitate the session for him/her. Having an outside consultant who is well versed in process, not necessarily in content, is very helpful in this situation.

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9. Relationships
-- When people are more proficient at communication and listening skills, their relationships with customers, vendors, and colleagues will be enhanced and improved.

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10. Group Process Consulting
-- By observing a group or team function, we can suggest interventions that will help the group work more effectively.

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11. Mediation
-- By acting as mediator for two people or groups, we help them determine what aspects of the relationship are working, those that are not, and get them to commit to a plan of action where both of their needs can be met.

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12. Organizational Therapy
-- By talking to employees one on one in a counseling type session, we can help people in their relationships with others at work and help them in determining their own career development.

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13. Competence
-- When people are trained in working better with others they raise their level of confidence and competence in interactive skills (Most people walk into supervisory positions from technical jobs where they performed very well. The skills of a supervisor are very different from this technical position.)

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14. Continuing Education
-- Organizations only grow if their people grow. By learning new skills and practicing them in the training class, people learn and grow, thus stretching the organization, and perhaps preparing the person for a new position down the road.

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15. Reinforcement of Skills
-- When people take a customer service course or a communication and listening course, they have an opportunity to reinforce those skills they already do well, and to be reminded of skills they may have stopped using.

-- When people attend a training program they get their batteries recharged.

16. Self-esteem
-- When people are trained in supervisory skills, facilitation skills, and team building skills, they feel better about themselves and see results from their people.

-- When people learn to be assertive about their needs and learn how to negotiate for them, they get more of their needs met, thereby raising their self-esteem.

© Copyright 1999,2000 The Rosner Group